NestSix – FAQs

1. Shipping Information

What is your shipping policy?
We want you to receive your NestSix products as soon as possible. Orders are processed within 1–3 business days and delivered within 7–15 business days depending on your location.

Do you offer international shipping?
Yes, we ship worldwide. Shipping fees and delivery times may vary depending on your country.

Will I get a tracking number?
Yes. Once your order has been dispatched, you will receive a confirmation email with your tracking details.

2. Ordering Information

Can I cancel or change my order?
We process orders quickly, so once placed, we are usually unable to cancel or edit them. Please check carefully before completing your purchase.

I didn’t receive my order confirmation. What should I do?
Please check your spam/junk folder first. If you still don’t see it, contact us at helonestsix@gmail.com.

Why was my order split into two shipments?
Sometimes larger orders are shipped in multiple packages. Each shipment will have its own tracking code.

3. Returns & Exchanges

What is your return policy?
If you’re not fully satisfied, you may return your product within 30 days of receiving it, provided it is unused and in original packaging.

How do I start a return?
Please email helonestsix@gmail.com with your order number, and our support team will guide you through the process.

Do you offer exchanges?
At this time, we don’t process direct exchanges. Please return your item for a refund and place a new order.

4. Warranty Information

Do NestSix products come with a warranty?
Yes. All NestSix products are covered by a limited warranty against defects in materials or workmanship. Warranty does not cover normal wear and tear, accidental damage, or misuse.

How do I submit a warranty claim?
Please email helonestsix@gmail.com with your proof of purchase and product details. Our team will review and respond within 2–3 business days.

5. Contact U

If you have any questions, feel free to reach us at:
📍 Address: 99 Wall Street, Suite 1234, New York, NY 10005, USA
📧 Email: helonestsix@gmail.com